UK customers are frustrated by companies that offshore call-centres, with accent and language barriers cited as the chief concerns. These are the findings of a new report from telecoms analyst firm...
Cuts due to a lack of new projects and investors being more cautious
James Polo-Richards, real estate lawyer and Partner in the Commercial Real Estate team at law firm Wright Hassall, explains the pros and cons of a sale and leaseback of commercial property
India's NASSCOM calls on outsourcing clients to relax some rules as India goes into coronavirus lockdown
Indian outsourcers urge clients to relax their non-disclosure and privacy rules to enable staff to work from home
Trump could stop JEDI cloud contract over competition concerns as bidding comes down Microsoft versus Amazon
Computing charts the recent history of the ailing deal, with rumours building that the companies are on the cusp of acrimoniously parting company