Some 40 per cent of public sector organisations will use shared services in 2011, according to a study by CIO research forum K2advisory. The study surveyed 106 senior managers and directors in the public...
There's no blueprint for success but approaches certainly can be replicated, says CTO Gavin Barton
We're asking IT to do more, yet we still want the same level of accountability and security as business-as-usual. How can we avoid overloading systems, processes - and people?
Chris Middleton speaks to Alan Shields at Cambridgeshire County Council to find out how a shared service has created shared innovation during the pandemic
Chris Middleton speaks to Ben Goward, ICT Director of Harrow Council, about the challenges of supporting a big organisation in lockdown – from a standing start