TalkTalk and Tiscali UK pay out £2.5m in refunds
Organisations pay the price for breaking Ofcom rules
TalkTalk and Tiscali UK have been forced to pay out almost £2.5m in refunds and good will payments after an Ofcom investigation found that the companies had erroneously billed customers for cancelled services....
More on Telecoms
Cambridge graduates: How a council IT leader is moving workers to a collaborative future
Chris Middleton speaks to Alan Shields at Cambridgeshire County Council to find out how a shared service has created shared innovation during the pandemic
Harrow in the furnace: How one London IT leader delivered change in lockdown
Chris Middleton speaks to Ben Goward, ICT Director of Harrow Council, about the challenges of supporting a big organisation in lockdown – from a standing start
Microsoft announces new features for Teams
New features designed to streamline workflow and automate process in its Teams
Okta: Beware of hidden costs
Remember the IT iceberg, says cloud identity and access management vendor, with 15 per cent of many products being the purchase cost and 85 per cent of cost being hidden, below the water line
