Lloyds and Halifax resolve banking glitch after hours of disruption

Days after Barclays’ online banking went down

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Neither Barclays nor Lloyds Banking Group have said what caused their respective outages

Hundreds of customers were left frustrated on Monday morning as Lloyds Bank and Halifax, both part of the Lloyds Banking Group, were hit by major service outages.

The disruption left many unable to make or receive payments, sparking complaints on social media as users struggled to access their accounts.

The problems began early in the day, when customers called out the banks on social media for a glitch that was frustrating their efforts to carry out transactions online and in and mobile banking apps.

One of the customers wrote on X: “What is going on? I've sent money to my Lloyds account to pay bills and it hasn't arrived.”

By mid-morning, the banks confirmed that services had been restored, but not before customers were frustrated by their inability to make or receive payments.

In response to multiple complaints on social media, both banks took to X to tender an apology.

Lloyds wrote: “We know some customers are having issues receiving payments. Please do not make the payment again. We're sorry for this and are working to have everything back to normal as soon as possible.”

However, the bank stopped short of explaining what caused the outage, leaving some customers concerned about the reliability of their digital banking systems.

This latest glitch comes on the heels of a similar outage at Barclays over the weekend. On Friday 31st January, Barclays customers found themselves locked out of their accounts due to what the bank labelled a "technical issue."

The problem dragged on for three days, leaving many unable to access funds on pay day or complete urgent transactions.

Barclays has since resolved the issue and promised that impacted customers will not be “left out of pocket.”

The back-to-back outages across high street banks have raised fresh questions about the stability of digital banking systems, with more customers being pushed into online banking due to widespread branch closures.