FirstGroup signs £14m contract with Computacenter

Five-year contract will see provision of central service desk and desk-side support

FirstGroup is Britain’s largest rail operator

Transport operator FirstGroup has deployed a range of desktop services from IT services provider Computacenter to support business growth, minimise costs and enhance the experience of its employees.

FirstGroup has signed a five-year contract worth £14m that will see Computercenter provide a central service desk, desk-side support and new solutions for its 5,500 users at its 650 offices, railway stations and bus depots in the UK.

As part of the service, Computacenter will help FirstGroup develop its IT strategy and advise on new technologies that can improve efficiency and enhance the quality of the company’s IT services.

FirstGroup runs more than one in five of all local bus services across the UK and is also Britain’s largest rail operator, with four passenger franchises: First Great Western, First Capital Connect, First TransPennine Express and ScotRail.