Heathrow Express offers net access on the move
Train operator believes passengers will use WiFi despite the short journey
Heathrow Express, the high-speed rail service from Central London to Heathrow Airport, is rolling out WiFi access on all its trains.
The service will provide 8Mbps broadband connection for the length of the journey, including through tunnels, to enable passengers to send email or surf the internet.
Passengers will be able to purchase WiFi access passes on board or at more than 200 shops in London, such as Starbucks coffee shops and Borders bookstores.
Passengers will be able to use the service, which is expected to be fully rolled out early next year, at other WFi hotspots in Heathrow after they have left the train.
Although the journey time on the Heathrow Express is just 23 minutes, the company believes the offer of continued access and waiting times of up to 15 minutes at platforms will ensure business and leisure passengers make use of the service.
Heathrow Express managing director Brian Raven says the train operator is constantly looking for innovative services to improve the train journey.
‘Customers will appreciate having continual web and email access during their journey,’ he said. ‘We have a commitment to provide customers with the latest technology to ensure we remain the choice for business and leisure air passengers travelling to Heathrow Airport.’
Heathrow Express has 5.3 million passenger journeys each year, with a significant proportion business travellers.
T-Mobile’s HotSpot service is being rolled out by partner Nomad Digital. T-Mobile already provides WiFi coverage at Heathrow Airport, including many airline lounges.
What do you think? Email us at [email protected]
Further reading
GNER completes WiFi installation on trains