Tata wins £100m Sun Life deal

New contract with Indian outsourcer subsidiary Diligenta will start in May

Diligenta to manage SLF's outsourcing

Insurance group Sun Life Financial of Canada UK (SLF UK) has signed a £100m business processing outsourcing deal with Indian outsourcer Tata Consultancy Services.

The services will be provided by Tata’s subsidiary Diligenta and the contract will start in May.

"We have successfully outsourced our customer services operations for over five years," said SLF UK chief executive Janet Fuller.

The deal follows a competitive tendering process, but Diligenta had been working with SLF UK as a supplier since October 2007.

"We are confident that Diligenta will work closely with us and our current provider to transition the services during the second quarter of 2008 – a process which we expect to be transparent to our customers," said Fuller.