50 per cent of web users choose internet banking

clock • 1 min read

But most still prefer the phone for more detailed enquiries

Some 22 million people used the internet to check their balances last year Internet users are more likely to use internet banking for straightforward actions, but still rely on phone banking for ...

To continue reading this article...

Join Computing

  • Unlimited access to real-time news, analysis and opinion from the technology industry
  • Receive important and breaking news in our daily newsletter
  • Be the first to hear about our events and awards programmes
  • Join live member only interviews with IT leaders at the ‘IT Lounge’; your chance to ask your burning tech questions and have them answered
  • Access to the Computing Delta hub providing market intelligence and research
  • Receive our members-only newsletter with exclusive opinion pieces from senior IT Leaders

Join now

 

Already a Computing member?

Login

Sign up to our newsletter

The best news, stories, features and photos from the day in one perfectly formed email.

More on Telecoms

2,000 jobs to go at Virgin Media O2

2,000 jobs to go at Virgin Media O2

Virgin Media O2 joins rivals BT and Vodafone in cutting jobs

John Leonard
clock 25 July 2023 • 2 min read
Ofcom launches investigation into BT after disruption to 999 emergency call service

Ofcom launches investigation into BT after disruption to 999 emergency call service

An as yet unspecified technical error resulted in a backlog of 999 calls

clock 29 June 2023 • 3 min read
Proposed EU 'traffic tax' on big tech challenged

Proposed EU 'traffic tax' on big tech challenged

EU proposals that tech giants should contribute to the cost of telecommunications infrastructure opposed by internet exchange body and net neutrality advocates

clock 04 January 2023 • 3 min read