Digital Rum takes Microsoft LCS messaging to more mobile devices
Digital Rum's Corporate Mobile Messenger promises to give companies secure, manageable messaging
Mobile customer relationship management (CRM) service provider Digital Rum has announced a new service which it said will extend the capabilities of Microsoft's Live Communication Server (LCS) to a range of mobile devices.
The Corporate Mobile Messenger, which is part of the firm's Mobile Customer Relationship Management (M-CRM) application suite, is a hosted service which will enable firms to use LCS on devices such as Symbian Series 60, RIM Blackberry and Java Micro Edition handsets, according to the company's vice president of sales Russell Tarr.
"The problem [with messaging] has always been security, but LCS is a way of providing a secure internal instant messaging solution, and now we can extend that security to the mobile phone," said Tarr. "It also looks exactly [on the phone] as it would in the office, so [users] get a unified experience."
The system is designed to be managed centrally with a client provisioning system. This allows IT managers to provision and remove clients from handsets and manage users from a single web-based interface, Tarr added.