Callidus unveils management suite for insurers

The TrueProducer suite enables firms to monitor and manage the performance and payment of external sales agents and brokers

Performance management software specialist Callidus has today continued its strategy of developing industry-specific solutions with the launch of a new online application aimed at the insurance sector. The company said that its new TrueProducer suite will help insurance firms monitor and manage the performance and payment of external sales agents and brokers.

Andrew Armstrong, international general manager at the company, said that the new suite will give businesses a 360-degree view of sales agents' performance and has been tailored to meet the specific requirements of insurance firms, many of which operate large distributed channels of third party agents and brokers.

"The suite streamlines the administration of running a large distributed channel by managing payments and schedules and also tracking agents' personal information to ensure they are properly qualified and compliant," Armstrong said. "It not only reduces the cost of management, but also ensures payments are made faster, which increases the loyalty of external agents."

Armstrong added that similar products for other sectors that work with third party sales agents may follow. "This is a generic problem," he said. " Insurance is the first vertical we have chosen to address, but we may well add other modules [for other industries] based on the same core technology."