Budget and resource pressures make funding a first-class customer support operation difficult. With WebEx Support Center, a technical support representative (TSR) can view, diagnose and solve problems...
Members of the Microsoft's Windows Insider Programme will be the first to test the beta
COBOL was introduced nearly 60 years ago in the era of punch cards but still runs many banking and government systems
Introducing VideoProc, a new video processing toolkit
Data orchestration can produce accurate, continuously updated, multi-channel customer insight for marketers
Global interest in AI is rising, but Brits are afraid that Brexit will hold us back