Unilever extends BT outsourcing contract

Provider's global services arm reels in additional £144m

BT outsourcing contract with Unilever has been extended for four years

Retail giant Unilever has extended its outsourcing deal with BT in a contract worth an extra £144m.

BT's Global Services arm will look to implement new technology around unified communications, messaging, supply chain and wireless technology, in more than 100 countries across Unilever's three operating regions, over the next four years.

The scope of the service includes the design, management and operation of a secure, fully integrated end-to-end IT networking infrastructure, delivering data, voice, video and mobility services to about 1,000 Unilever sites.

Jeff Kelly, CEO of BT Global Services, said: "Unilever is one of our largest customers in an important market for us. Our aim is to help them drive out costs and deliver their market-leading brands more efficiently."

Unilever's chief enterprise support officer Pascal Visée said that the aim was to "double the business while reducing environmental impact."

The original £833m contract was awarded in November 2002 and was BT's first comprehensive global communications outsourcing contract.