IT departments at war
Personality clashes prevent information sharing
Research reveals poor communication
IT departments are at war among themselves with jargon and personality clashes preventing the sharing of information, according to research published this week.
While some 75 per cent of IT directors believe there is a problem in their own departments, many directors are the worst offenders.
Poor processes in collating, sharing and absorbing of information in the workplace, coupled with changing priorities, means there is little time to focus on the daily IT activities most businesses consider important.
The research by software provider Sage shows some 69 per cent of those surveyed believe that personality clashes prevent sharing of information between departments, with 33 per cent identifying IT departments as the major culprits.
And 88 per cent believe their company risks losing customers if information is not shared across departments.
Disturbingly, some 28 per cent of employees admitted deliberately withholding company information from their colleagues.
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