Travel firm signs hosting contract

Outsourcing deal to manage peak bookings

Travel company James Villa Holidays has migrated its web site and IT infrastructure to a hosted data centre to meet peak seasonal demand.

The tour operator’s peak booking periods in January and February meant the firm needed additional space and power to run its ecommerce site and call centre operations. IT director Richard Moger says the pure co-location agreement it had in place could no longer support its growing online business.

‘Part of being a growing company is that we had to take on additional systems, but we could not get any more rack space from our provider,’ he said.

TelecityRedbusis providing additional rack space, hosting its new voice over IP platform, and offering network resilience and redundancy via back-up services.

‘The migration was specifically about streamlining our infrastructure and simplifying the systems,’ said Moger. ‘But the hosting agreement also gives us added security as everything is backed up and mirrored at a second centre.’

Butler Group analyst Mark Blowers said: ‘A hosted infrastructure is more scalable and allows James Villa Holidays to move to an on-demand service.’

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Further reading

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