City law firm implements audio conferencing

Audio conferencing will reduce travel and improve green credentials

City law firm enhances its conferencing systems

Berwin Leighton Paisner (BLP) has implemented audio conferencing to improve external communications.

The law firm, which has offices in three European cities and Singapore, and employs 1,250 staff, also wanted to reduce its carbon footprint by reducing dependency on business travel.

BLP uses a mix of collaboration tools to minimise travel, said Alison Klarfeld, corporate and social responsibility project manager at BLP.

“We promote the use of various software and facilities to minimise business travel, including audio, web and video conferencing and virtual private networking," she said.

"Conferencing and collaboration technologies are used both for conducting effective client meetings without the need to travel, and for carrying out training at our international offices."

Until now, BLP staff had been booking audio conferences manually through the firm's general switchboard, a time consuming and inflexible process that did not allow for calls to be made instantly.

The new system, from communications supplier MeetingZone allows users to simply click on a call link using a web portal.

David Little, telecoms supervisor for BLP, said: “We wanted to simplify the process of booking an audio conference call and could see the advantage of implementing a solution that could be fully customised and BLP branded."

"Key factors were MeetingZone’s ability to customise, so that it appears to our clients as our own BLP audio conferencing service, MeetingZone’s web portal which quickly and easily enables our users to book calls on line and the transparency of its billing procedures," he added.