Compuware delivers on supply and demand management

IT management solutions provider launches enhancements to its Changepoint product

IT management solutions provider Compuware has launched new enhancements to its flagship Changepoint solution designed to help IT departments better manage the supply and demand pressures placed on them by the business.

Changepoint Supply and Demand Accelerator is a pre-packaged product that includes services and provides best practice advice on mapping business demands to available resources, enabling the IT organisation to meet the goals of the business, according to Compuware solutions architect Michael Gentle.

The Accelerator features pre-packaged business metrics, process automation, templates, reports and best practices that firms can cherry pick and map to their own processes and ways of working, Gentle explained.

There is also an associated Rapid Path service where Compuware consultants can have the product up and running in your organisation in 30 days, claimed Gentle.

"The age-old problem of IT departments is increasing effectiveness in delivering business value, which is all about managing end-to-end processes," Gentle said. "The Accelerator focuses on supply and demand; other solutions focus on one or the other but it's an unbalanced system if you do not have both. "