Indian IT market on the up
The Indian IT industry is focusing too much on the export markets of traditional IT outsourcing, analyst Gartner has warned.
The internal Indian IT market will grow at a compounded rate of 19 per cent between 2004 and 2008, the analyst predicts, making it the fastest-growing market in the world. By 2008, IT spending in the country will reach $54.8bn (£30bn), and the export business for 2005 is valued at about $16.5bn (£9m).
Co-op Bank gets automated
The Co-operative Bank has automated manual processes to improve customer service. The organisation is using software from Blue Prism to automate tasks such as direct debit collections, account closures and payments. Automation of eight processes should be complete by October.
Spam on the increase
Spam now accounts for 79 per cent of all email, according to figures from email security firm BlackSpider Technologies. This represents a 10 per cent rise from the start of the year. Quocirca security analyst Jon Collins says the increasing proportion of spam to genuine email is not surprising. ‘Until effective legislation is introduced to stop it at source, we can expect spam on the internet to continue increasing in an almost exponential way,’ he said.
Vanco takes the biscuit
United Biscuits has awarded networking firm Vanco a multimillion-pound, four-year contact to manage its data network. Vanco will manage the network of the Hula Hoops and Jaffa Cakes manufacturer across six countries, and aims to deliver large cost-savings.
UK firms breach email rules
Barely one in 10 UK companies operates a legal email service, according to reseller SCC. The study of 25 UK blue-chip companies, including financial, legal, insurance and retail firms, found 87 per cent in breach of requirements set out in the Data Protection Act and Sarbanes-Oxley.