Nichols toasts managed IT services
Drinks manufacturer saves £80,000 a year in outsourcing deal
The manufacturer of popular drink brands Vimto, Sunkist and Panda is saving up to £80,000 a year on IT operations and network security after opting after outsourcing its network management.
Nichols says it has enjoyed cost savings and security benefits, round-the-clock monitoring of critical business applications and improved focus on intelligence-led IT projects.
Itused to manage its IT network in-house, which was costly and labour intensive and tied up a significant amount of its IT resources.
The multi-million pound drinks manufacturer employed Network Defence to deliver a complete managed service and network support at its Warrington headquarters and eight regional offices.
This includes monitoring the availability of all supported network and security devices, such as firewalls and routers, monitoring device failures, tracking performance of critical applications, and managing support services and third-party suppliers to minimise downtime.
As a result of the move to managed service, Nichols has freed up in-house IT resources and has completed a number of key IT projects, including a server migration and major network changes.
IT staff have also been able to develop valuable reporting and analysis tools, delivering detailed sector reports and business intelligence for board-level decision-making.
Martin Eaves, IT service manager at Nichols said: ‘In addition to considerable cost savings, we have the reassurance that our network and company assets are protected and that a depth of IT expertise is on hand whenever we need it.
‘For the IT department, silence is golden - it means the network is doing its job, supporting everyone within Nichols and letting them focus on business priorities. This in turn has enabled us to focus on delivering real added value to the company.’
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Further reading
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