Brewery uses technology to keep punters drinking

Field service management application helps ensure Molson Coors pumps are always working

New techology ensures beers keep flowing at pubs

Molson Coors – parent company of beer brands including Carling, Coors and Grolsch – is using a bespoke mobile application to better manage customer maintenance requests.

Vodafone’s field service management application for mobile devices will help the company’s 170 field service engineers manage these requests faster and more effectively.

Molson Coors manages the installation and maintenance of pumps that deliver its beer in outlets across the UK.

“We needed a new, cost-effective solution to help our engineers deliver the full installation and maintenance process in the most efficient way possible,” said Jon Standen, head of customer technical services at Molson Coors.