'I'm an advocate for human in the loop': How a critical infrastructure provider is handling AI

And why they’re looking beyond it

Tom Allen
clock • 2 min read
'I'm an advocate for human in the loop': How a critical infrastructure provider is handling AI

Gen-AI offers “a massive opportunity,” but needs to be supported by “the right quality data” - otherwise, “sometimes you just make the wrong things go faster.”

Those errors at a critical infrastructure provider like National Grid could have ramifications for the whole country. It's something National Grid CIO Sarah Milton-Hunt is fully aware of, and wh...

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