Insurance IT has moved on from 'building software': an interview with RSA's Group CIO David Germain

Computing talks to insurer RSA's Group CIO David Germain about running IT that can support nine million customers across 140 countries - while respecting increasingly challenging regulatory compliance, including data protection

David Germain joined RSA Group in 2017 as Group Chief Information & Technology Officer and took on an expanded role in 2019.

In this exclusive video interview, he tells Computing about running the IT systems across a major multinational insurer, respecting data protection regulations in multiple territories, as well as skills, and how the insurance industry has moved on from "building software" to "untapping products and services" and "understanding good business processes that can serve your customers.

This video was recorded before the COVID-19 related lockdown.