When Ocado was founded, its backers realised from the start that off-the-shelf software alone - whether to run its website or its warehouses - just wouldn't cut the mustard. At least, not for the grand...
'Customers complained to me that we were a little bit too blackbox', says COO Matt Quinn
Identity and access management can be a tricky balancing act to get right
New features designed to streamline workflow and automate process in its Teams
The retailer is also transferring 244 of its non-customer facing staff to Wipro