UK companies employ a diverse range of helpdesk, service desk and IT service management (ITSM) software to deliver a mixture of technical support, asset, change and configuration management to end users...
Alan Trefler expects to see further consolidation as RPA unicorns fail to live up to their early promise
Media reports suggested last week that Downing Street was preparing the ground for an outright ban on Huawei
There are all sorts of routine IT management tasks that would benefit from being automated
The emphasis will be more on ensuring a diversity of suppliers and less on cost-cutting say experts
Government gives in to pressure from MPs and the US