The information agenda guide for banking

clock

The most dynamic, collaborative, connected organisations are 210% more likely to be using process automation and modelling.

Accessing and verifying customer information is no simple task. Customer data is managed by the lines of business that captured it during the original account opening and ongoing transactions. Maintaining customer information in multiple departmental silos is placing the bank open to risk posed by duplicate records, security, compliance and other data quality errors.

Banks have invested in business process automation to streamline processing. But new initiatives must go beyond efficiency improvements, focusing instead on better understanding of the business, optimising assets, involving the customers, improving financial performance and managing regulatory interactions. An Information Agenda creates an enterprise-wide vision that will help banks to execute and manage change with lower risk and attain better business outcomes.

For further information, please click here to download the IBM white paper

Sign up to our newsletter

The best news, stories, features and photos from the day in one perfectly formed email.

More on Management

IT Essentials: Library learning and silo stomping

IT Essentials: Library learning and silo stomping

Swallow your pride and speak up

Tom Allen
clock 18 March 2024 • 2 min read
Peter Cochrane: A tragedy of management hubris?

Peter Cochrane: A tragedy of management hubris?

A proliferation of MBAs can hinder more than help

Professor Peter Cochrane
clock 01 February 2024 • 3 min read
How to secure investment - and keep it: CTO Kingsley Hibbert

How to secure investment - and keep it: CTO Kingsley Hibbert

'The touch point for me is always the customer’

Tom Allen
clock 20 November 2023 • 4 min read