Scaremongering articles about artificial intelligence (AI) are easy to find, generating fear about job losses in many sectors, particularly in customer service. The reality however, may be more exciting...
Defining DevOps as a term is hard; defining the process is even harder
DevOps teams need to share the secrets of their successes before the methodology is rolled out, says Rob Vanstone of XebiaLabs
Aubrey Stearn, interim head of DevOps at the Solicitor's Regulation Authority explains how to ensure your DevOps culture results in secure releases
Switching to the cloud has lowered wait times, increased visibility and freed up resources at Stockport County Council
The SCC service desk gets about 5,000 tickets a month, and going online has saved time for customers and agents