Vodafone's recent announcement that it will offer a broadband and fixed-line telephone package is welcome from the aspect of competition but this market area is becoming really complex. Carphone Warehouse...
The use of chatbots and other virtual assistants will reduces staff turnover of customer service agents and improve their job satisfaction, says Feefo's Matt West
The North of England is turning into a technology hub
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Chancellor Philip Hammond unveils Fintech Sector Strategy