For many people, AI is synonymous with the big tech companies but much of the work on the ground is done by small specialist firms and startups spun out of university computer science departments. That's...
Security, ease of use and cloud first are technology priorities for the children's charity, says IT head Jon Winder
Bots are a win-win-win for customers, sales and staff, insists customer lifecycle manager Louise McCormack
And starting 1st September 2019, all new Office 365 customers will only be able to use Microsoft's Slack-rival Teams for calling, chat and meetings
Banks are using more AI, but customers don't always trust it
A look at what's happening now in UK businesses and public services and what's just around the corner