BroadSoft has enhanced its omni-channel cloud contact centre solution (contact centre as a service, CCaaS), CC-One. The update creates a single-vendor integrated cloud contact centre solution, utilising...
With just four months to go, firms will struggle to achieve compliance
New semiconductor design could completely change system architecture by enabling brain-like computers
'Bio-inspired' computer systems would disrupt the traditional Von Neumann architecture
Ocado's technology business starting to gain traction with third major customer signing-up
Test used Micius satellite as platform for quantum key distribution