BroadSoft has enhanced its omni-channel cloud contact centre solution (contact centre as a service, CCaaS), CC-One. The update creates a single-vendor integrated cloud contact centre solution, utilising...
Cryptojackers steal CPU time and bandwidth, but then again so do ads, says RiskIQ
Delegates heard that the digital age 'desperately needs' regulation around technologies like AI and machine learning
Corcoran discusses brain scanners, drones, networks refreshes, and using data to sell more whisky
Cyber crime isn't all about speed: infiltrators are slowing down to avoid detection