Contact centres are 'rushing' to the cloud, as they struggle to overcome the limitations of legacy systems and inflexible business models. Those are the conclusions drawn by network infrastructure...
Global retailer Ted Baker found that its ecommerce platform alone wasn't sufficient to satisfy demanding customers in today's competitive environment
Margrethe Vestager claims that the EU has received a number of competition-related complaints over Apple Pay
Jason Foster, CEO and founder of data and analytics strategy consultancy Cynozure, explains that we need a new analogy for data, without some of the negative connotations of oil
Kew Gardens CIO Ian McKetty tells Computing that all the 'front of house' systems are being replaced: EPOS, CRM and BI
One former Twitter employee arrested on Tuesday in Seattle - form Facebook chief security officer Alex Stamos warns that there will be more