Pilot saw 1,200 staff test AI system
RBS has built an artificial intelligence (AI) engine called Luvo to handle problems raised by bank staff without the need for a human advisor. The bank believes that, if the trials are successfu...
To continue reading this article...
Join Computing
- Unlimited access to real-time news, analysis and opinion from the technology industry
- Receive important and breaking news in our daily newsletter
- Be the first to hear about our events and awards programmes
- Join live member only interviews with IT leaders at the ‘IT Lounge’; your chance to ask your burning tech questions and have them answered
- Access to the Computing Delta hub providing market intelligence and research
- Receive our members-only newsletter with exclusive opinion pieces from senior IT Leaders
