Visa Europe has rolled out Computacenter's Next Generation Service Desk product to its entire workforce of 3,400 end users, and in only three months from conception to implementation. As any IT manager...
Kew Gardens CIO Ian McKetty tells Computing that all the 'front of house' systems are being replaced: EPOS, CRM and BI
Computing speaks to two vendors with very different approaches
The hyperconvergence vendor moved from selling hardware to subscription software and took a hit to revenues in the process
Our bots are just flowcharts, they're not going to try to take over the world, says AA Ireland's Louise McCormack
Insurance companies have no choice but to automate so they'd better start learning how
Many businesses could be transformed by the strategic adoption of APIs, cloud services, artificial intelligence and big data