The business case for using offshore contact centres is set to grow and the recent trend for bringing this work back to the UK may soon be reversed, according to Ovum analyst Peter Ryan. A new Ovum...
GDPR: Some companies have only started their compliance preparations this week, claims Bristows lawyer Robert Bond
And all those 'GDPR compliance' emails are pointless and unnecessary, too
A panel of experts answer your questions on the challenges inherent in the EU's new GDPR legislation
It's not just Big Brother that is watching you - increasingly, it's every electronic device we use, warns Peter Cochrane
The 'how to' element is missing from GDPR and this is the cause of much of the angst