Business process vendor Serena Software has launched its Serena Service Manager (SSM), marking its move into IT service management (ITSM). SSM is built on the Serena Business Manager package (SBM) and...
Trump could stop JEDI cloud contract over competition concerns as bidding comes down Microsoft versus Amazon
Computing charts the recent history of the ailing deal, with rumours building that the companies are on the cusp of acrimoniously parting company
SLAs regularly missed, staff turnover high and the mood is depressing, an insider at engineering giant AECOM has claimed, as outsourcing woes continue
Worldline CIO Ryan Bryers has been on a mission to build a high quality offshore DevOps team at low cost
'We didn't want to be two steps away from the action,' says delivery director Gavin Drescher