ISP TalkTalk has had to refund £2.5m to its customers as a result of incorrect billing information. It had been continuing to bill customers for services after they had been cancelled. Regulator Ofcom...
Enterprises are also more focused on customer retention and cost savings
Artificial intelligence will complement, not replace, humans - but we have to help each other
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Rory Lynch, a solicitor in the media team at law firm Seddons, discusses a recent English High Court decision to stop a class action lawsuit brought against Google