Communications giant BT has verified that it has signed a deal with Lloyds Banking Group to provide networked voice and data services to the bank. A report in The Times in September this year speculated...
The use of chatbots and other virtual assistants will reduces staff turnover of customer service agents and improve their job satisfaction, says Feefo's Matt West
The North of England is turning into a technology hub
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Chancellor Philip Hammond unveils Fintech Sector Strategy