Enterprise Office 2010 hiits the cloud in Microsoft's Office365 service offer Microsoft has announced Office365, an all-in-one package of Exchange, Lync, SharePoint and Office 2010 applications hosted...
Amazon's cloud-based chatbot meant that more staff time could be devoted to value-add services
Call recording is a requirement in the healthcare and financial services industries
Cloud IP platform can detect disruptions to user experience through a mean opinion score
Video is important, but technical complexity and cost hold people back from investment
Historical records often point to a network component like a router, rather than the actual root cause