Pizza Hut is replacing business travel in favour video and audio conferencing as part of a charitable event that donates the cost of each call to planting more trees. The pizza company has nominated...
Amazon's cloud-based chatbot meant that more staff time could be devoted to value-add services
Call recording is a requirement in the healthcare and financial services industries
Cloud IP platform can detect disruptions to user experience through a mean opinion score
Video is important, but technical complexity and cost hold people back from investment
Historical records often point to a network component like a router, rather than the actual root cause