Web shoppers are preferring online-based customer service to traditional methods Online shoppers are forgoing traditional customer service, provided by call centres, in favour of chat and web-based product...
The UK's leading publications covering the UK IT Industry and the Channel collaborate on a new event. We'll be celebrating successful women in the IT industry, sharing personal experiences of their journeys and the challenges along the way
If that sounds dangerous, it's because it is
Aubrey Stearn flattened the hierarchy and promoted ownership in Nationwide's NDAP department