The airline industry is set to become the first fully internet-enabled business sector, abandoning nearly all paper-based processes, according to research. The study by travel IT specialist Sita says...
The use of chatbots and other virtual assistants will reduces staff turnover of customer service agents and improve their job satisfaction, says Feefo's Matt West
The North of England is turning into a technology hub
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Chancellor Philip Hammond unveils Fintech Sector Strategy