MG Rover claims it can answer 97 per cent of customer calls within ten seconds after bring its call centre operations back in-house. The car manufacturer is introducing new technology at the call centre...
Three UK's 5G plan includes speed boosts for existing 3G and 4G infrastructure as it replaces Samsung 4G radio-access technology with Huawei
Move would allow rivals to supply 5G services to the lucrative enterprise sector
Any advance on £563m?
Ofcom wants to encourage customers to take advantage of choice in broadband, phone and TV
Commission calls for government to rustle up a fibre-broadband plan by spring next year