MG Rover claims it can answer 97 per cent of customer calls within ten seconds after bring its call centre operations back in-house. The car manufacturer is introducing new technology at the call centre...
GDPR: Google to demand that publishers gain consent from users on its behalf when using Google's ad technology
Google to make publishers responsible for obtaining consent for third-party websites and apps that rely on Google tech for ads
DNC hacker Guccifer 2.0 makes VPN mistake revealing they're a 'member of Russian military intelligence'
Hacker mistakenly left a Moscow IP address in server logs of US social media company
Celebrating the innovators and leaders of the IT industry
Holding on to legacy technology is holding back digital transformation in local government, claim Eduserv and Socitm