A pilot of a fixed wireless broadband service based on WiMAX technology will connect 250 businesses in central London to the internet next month, with rollouts to nine other UK cities planned for 2007...
Amazon's cloud-based chatbot meant that more staff time could be devoted to value-add services
Call recording is a requirement in the healthcare and financial services industries
Cloud IP platform can detect disruptions to user experience through a mean opinion score
Video is important, but technical complexity and cost hold people back from investment
Historical records often point to a network component like a router, rather than the actual root cause