Verdict Research consultancy group has published a report highlighting customer dissatisfaction with e-business sites. The report states that most e-business sites are failing to satisfy users and are providing a poor service. The research also warned against the dangers of outsourcing.
Verdict Research consultancy group has published a report highlighting customer dissatisfaction with e-business sites. The report states that most e-business sites are failing to satisfy users and ...
To continue reading this article...
Join Computing
- Unlimited access to real-time news, analysis and opinion from the technology industry
- Receive important and breaking news in our daily newsletter
- Be the first to hear about our events and awards programmes
- Join live member only interviews with IT leaders at the ‘IT Lounge’; your chance to ask your burning tech questions and have them answered
- Access to the Computing Delta hub providing market intelligence and research
- Receive our members-only newsletter with exclusive opinion pieces from senior IT Leaders