While end-user interest in call centres has never been greater, organisations are finding that implementing them is not cheap. The announcement by mobile network provider Orange of an £8 million call centre...
New MacBook Air expected - without the Air moniker - and upgraded MacBook Pros could also appear
From iPads to predict track maintenance to Lidar devices building a digital simulation of the rail network, France's public rail company is always innovating
Stores to start rolling out 'AI camera'-equipped checkouts
'No evidence' of Chinese state attack on IT hardware supply-chain, says US director of national intelligence Dan Coats
Bloomberg claim that Chinese intelligence agents compromised motherboards questioned by US intelligence head