Call centres are becoming increasingly automated The use of automated self-service tools in call centres has surged over the past decade, to the point that only 50 per cent of users ever interact with...
Security flaw enables attackers to take full control of life-saving devices
US Federal Trade Commission plans investigation into Google, Facebook and Amazon over data collection practices
FTC lays the groundwork for an in-depth investigation with a 6(b) demand for information from data-gathering technology companies
Tesla alleges that an engineer who left suddenly in January copied more than 300,000 files containing Autopilot source code
Unencrypted passwords could be accessed by Facebook's army of engineers