Microsoft is working with the Institute of Directors to offer hosted CRM The Institute of Directors (IOD) has landed a deal with Microsoft to offer hosted email and customer relationship management (CRM)...
The use of chatbots and other virtual assistants will reduces staff turnover of customer service agents and improve their job satisfaction, says Feefo's Matt West
The North of England is turning into a technology hub
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Chancellor Philip Hammond unveils Fintech Sector Strategy