Better access to information means employees can give more attention to guests Hotel and resort chain Hyatt has redeveloped its corporate intranet to improve information management and encourage more...
Enterprises are also more focused on customer retention and cost savings
Artificial intelligence will complement, not replace, humans - but we have to help each other
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Rory Lynch, a solicitor in the media team at law firm Seddons, discusses a recent English High Court decision to stop a class action lawsuit brought against Google