ICL will beef up its call centre strategy by linking its customers? call centres around the world, creating a worldwide ?virtual? helpdesk servicing users 24 hours a day. ICL provides outsourced call...
Employees claim that the tools give "the keys to the kingdom"
Researchers called the trend a "troubling sign"
The Alexa-powered hardware would offer suggestions to users on how they can better interact with people around them
Group CTO Ed Conolly explains the role of data infrastructure in meeting the demand for clean energy