ICL will beef up its call centre strategy by linking its customers? call centres around the world, creating a worldwide ?virtual? helpdesk servicing users 24 hours a day. ICL provides outsourced call...
Companies are challenging Amazon in retail and cloud
Cosmetics firm is undergoing a top-to-toe tech refresh with GDPR compliance thrown in
DFS resorts to cloud to help handle spikes in online demand
Economy and business performance not a problem, reckon small firms
Charity engages Braintree to move away from previous payment system which was in danger of failing and losing millions of pounds of donations, admits CTO