The Art Technology Group (ATG) has announced details of its new web-based system to help retailers improve online customer service. The firm said that its Adaptive Customer Assistance (ACA) system provides...
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Google claims it's all part of improving the user experience
The Decentralized Web Summit is over - what's next?
Men and women must work together: favouring either one for their gender is "a nonsense", says Maud Bailly