Worldwide broadband growth has fallen to its lowest level, dropping to 7.1 per cent in the second quarter of 2006, according to a report by researcher Point Topic. The slowdown from 8.5 per cent growth...
Amazon's cloud-based chatbot meant that more staff time could be devoted to value-add services
Call recording is a requirement in the healthcare and financial services industries
Cloud IP platform can detect disruptions to user experience through a mean opinion score
Video is important, but technical complexity and cost hold people back from investment
Historical records often point to a network component like a router, rather than the actual root cause