Email and telephone habits among UK office workers are adding two hours to the average working day, research claims. The survey by ntl:Telewest Business says work-related delays included waiting for...
Amazon's cloud-based chatbot meant that more staff time could be devoted to value-add services
Cloud IP platform can detect disruptions to user experience through a mean opinion score
Video is important, but technical complexity and cost hold people back from investment
Historical records often point to a network component like a router, rather than the actual root cause
Avaya's cloud services are helping Bosch to create a standardised solution for its 440+ subsidiaries